Violation Matrix

違規項矩陣

To obtain the final score and support consistency in the assessment grading process,

Workplace Accountability uses an evaluation tool called the Violation Matrix. The matrix

serves as a uniform guideline for assessing assessment results so that ambiguity is

minimized regarding whether a finding will be cited and how much weight it will be

given. Pre-designated alphanumeric codes are assigned to common findings. Each

violation code begins with a letter followed by two numbers (i.e. F.2.3). The letter

indicates the finding type, as illustrated below:

A = Laws and Regulations

B = Child Labor

C = Forced Labor

D = Abuse of Labor

E = Freedom of Association / Collective Bargaining

F = Wages and Benefits

G = Working Hours and Overtime

H = Health and Safety

I = Environment

J = Demonstration of Compliance

Following the letter, the first number will be between 1 and 3. This number indicates the

severity of a finding, which determines its weighted value:

1 = Immediate Notification (100 points)

2 = Potential Risk (10 points)

3 = Improvement Opportunity (1 point)

Therefore, if a finding is coded as “F.2.4,” it can be immediately identified as a Potential

Risk finding pertaining to wages and benefits. The number that follows the first number

indicates the actual finding being cited. In each section of the matrix, there is also an

“other finding” category for findings that are not already included in the matrix. Auditors

are instructed to provide these suggested updates to the appropriate regional or global

account manager.

It is important to note that TCCC’s compliance assessments are assessed against national

and local law as a minimum, consistent with TCCC’s commitment to human rights in the

workplace. Therefore, findings listed in the matrix will be cited when they are supported

by national or local law. In addition, findings listed in the matrix under child labor, forced

labor, prison labor, physical abuse of employees, and demonstration of compliance

should be cited, even if they are not violations of national or local law.