核心價值觀

Our values guide how we behave as individuals, and collectively, our behaviors determine how we are perceived as a company.我們的價值觀指導我們如何表現為個人，集體，我們的行為，我們如何確定公司視為一個。 Following are the five core values that each of us must follow and the underlying behaviors that support each value.以下是五個核心價值觀，我們每個人都必須遵循的價值基礎和每一行為的支持。

We act with integrity and communicate honestly and openly:我們行事正直和誠實和公開的溝通：

• Act ethically and with integrity行為符合道德和誠信
• Deal with people and issues openly, directly and respectfully處理人民和問題公開，直接和尊敬
• Take actions that are consistent with words采取的行動是一致的文字
• Do the right thing even if unpopular or risky做正確的事，即使不受歡迎或有風險

We are passionate about meeting our customers' needs and delivering for our shareholders:我們的股東熱愛滿足客戶的需要我們和交付：

• Demonstrate a passion for understanding and meeting the needs of our customers and shareholders表現出熱情，股東和客戶的理解和滿足我們的需要
• Take active responsibility for the quality of service we provide to customers and others以積極負責的服務品質為我們提供給客戶和其他人
• Have a “can do” attitude and bias for action有一個“可以做”的態度和行動偏差
• Hold self and others accountable for results保持自己和他人的結果負責

We are accountable for all of our own actions: these include safety, protecting the environment, and supporting our communities:我們負責所有我們自己的行動：其中包括安全，保護環境，支持我們的社區：

• Build safety into everything we do建立安全到我們所做的一切
• Take accountability for actions, decisions and results vs. blaming以指責問責行動，決定和結果主場迎戰
• Demonstrate commitment to improving the health and well-being of the environment and the communities we serve展示致力于改善健康和福利的福利服務和社區的環境，我們
• Act in a way that connects the company's actions and the well-being of the community在行為方式，連接該公司的行動和良好的社會福利

We work together as a team and are committed to excellence and innovation:我們作為一個團隊一起工作，并致力于追求卓越和創新：

• Take ownership of team goals and are accountable for own part in the process以團隊目標的所有權，并負責處理在為自己的一部分
• Have high performance expectations and a mind set of excellence有較高的期望，以及對卓越性能設置一個心靈
• Promote teamwork among groups; discourage “we vs. they” thinking促進群體合作;勸阻：“我們主場迎戰他們”思想
• Openly give and receive coaching and feedback公開給予和接受輔導和反饋
• Are innovative in identifying new opportunities and approaches for our customers and ourselves創新是在確定新的機會和途徑為我們的客戶和我們自己
• Embrace change and are personally willing to undertake it擁抱變化，并愿意承擔它親自

We respect each other and celebrate our diversity:我們相互尊重，慶祝我們的多樣性：

• Treat fellow employees and customers with respect對待員工和客戶與同事的尊重
• Appreciate and value each other and our diverse backgrounds and life experiences互相欣賞和價值，我們的不同背景和生活經驗
• Celebrate and leverage our diversity慶祝我們的多樣性和利用
• Listen to input from teammates to reach the best solution聽隊友的投入達到最佳的解決方案
• Invite feedback from others邀請其他人的反饋
• Foster a climate of trust and openness between people樹立人民之間的信任和開放的氣氛

You Are the Key 您是關鍵

You are responsible for making business decisions that are consistent with our commitment to compliance and ethics.你是道德責任作出商業決策，并符合我們的承諾的遵守情況。 Always use the “STAR” method: S top, T hink, and A ct R esponsibly to work through tough decisions.始終用“星”方法： 頂級，?欣克，并進行CT?esponsibly工作，通過艱難的決定。

Remember:請記住：

• Apply PG&E's “Core Values” to all business decisions. PG＆E公司申請的“核心價值觀”的所有商業決策。 Deal fairly with PG&E's customers, suppliers and competitors, and your fellow officers or employees. You should not take unfair advantage of anyone through manipulation, concealment, abuse of privileged information, misrepresentation of material facts, or any other unfair-dealing practice.處理公平與PG＆E的客戶，供應商和競爭對手，和你的同僚或雇員。你不應該采取的任何人通過操縱不公平的優勢，隱瞞，信息濫用特權，實踐歪曲重要事實，或任何其他不公平關聯交易。
  
   
• Never knowingly violate laws, regulations, policies, or standards, even if you think doing so would lower costs, increase earnings, or delight a customer.從來沒有故意違反法律，法規，政策或標準，即使你認為這樣做會降低成本，增加收入，或喜悅的客戶。 Even your supervisor cannot order you to take an action that intentionally violates a law, regulation, policy, or standard.即使你的上司命令你不能采取行動，故意違反法律，法規，政策或標準。
  
   
• If you aren't sure, ask.如果你不知道，問。 Check with your supervisor or human resources representative, or call the Compliance and Ethics Helpline at 1-888-231-2310.請與您的主管或人力資源代表，或致電1-888-231-2310與倫理熱線在履約。